Dear Valued Customers,

We appreciate your trust in our products and services. As part of our commitment to transparency, we want to clarify certain aspects related to your shopping experience:

1. Transaction Details:

• Date and Time: [Specify the exact date and time of the transaction].
• Items Purchased: [List the items purchased or relevant details].
• Amount Spent: [Specify the total amount spent].
• Payment Method: [Cash, credit card, etc.].

2. Accuracy and Discrepancies:

• While we strive for accuracy, occasional discrepancies may occur due to system updates, inventory changes, or human error.
• If you notice any discrepancies, please reach out to our customer support team promptly.

3. Unauthorized Purchases:

• If you suspect any unauthorized transactions, report them immediately.
• We take security seriously and investigate such incidents promptly.

4. Receipts and Records:

• Keep your receipts as proof of purchase.
• Our records are maintained securely, but retaining your own copies is advisable.

5. Returns and Refunds:

• Refer to our return policy for information on returns, exchanges, and refunds.
• We aim to resolve any issues promptly and fairly.

6. Contact Us:

• For any questions or concerns related to your shopping experience, contact our customer service team at support@peapodkids.com.

Remember that your satisfaction is our priority, and we value your feedback. Thank you for choosing us for your shopping needs!

Sincerely,

PeapodKids Teams